For all products you should get a confirmation email. If you do not, it likely went to your spam or junk mail. Just click on the "Download."

748189108 FiDvt M FAQ: Troubleshooting the Website, Actions, Presets

 

If you miss this email and download page, or need to access the products in the future for any reason, log on to your account. Go to "My Account." Enter your email and password. Then go to My Downloadable Products on the left side.

 

748189099 MW9kn M FAQ: Troubleshooting the Website, Actions, Presets

 

Once there you will see all of your current and past purchases (12/19/09 and on). You can click on whichever product you wish to "download." If we have a new version of a past product, due to past incompatibility, we will have the files waiting for you.  The title will still say the same title, so it may not show the latest version, due to limitations of our e-commerce cart. Just re-download and the newest versions available will be part of the zip file.

 

748189104 cgp24 M FAQ: Troubleshooting the Website, Actions, Presets