For full Photoshop, read through this article on troubleshooting Photoshop actions.  Also read through the rest of the tips listed on this page. If you continue to have issues, please contact support@mcpactions.com.
 

For Elements support, read through this article on troubleshooting Elements actions and this article on installing actions in Elements. Also read through the rest of the tips listed on this page. If you continue to have issues, please contact support@mcpactions.com. There is no charge for having Erin assist you with installation of MCP’s paid actions in Elements. Erin does charge a fee for installing free actions or actions from other vendors.